What is MAPS?

Our story

We are a Senior Networking Group in the San Gabriel Valley

Marketing Admissions Professionals for Seniors (MAPS) is a network of retirement communities and services serving seniors throughout the San Gabriel Valley. MAPS promotes quality in independent, assisted, and continuing care retirement communities, home care, home health, medical and social services, financial, legal, and other living accommodations support.

We are united in the goal of promoting quality living for seniors and ethical marketing and service. If you have the privilege of recommending retirement options to those with whom you come in contact with, we hope the information on our website about our members and resources will be helpful. Feel free to contact us if you need any additional information.

Our Board

20 Questions To Ask Retirement Communities

Here are important questions to think about with Retirement

  1. How many years has your agency been in business serving the community?
  2. Does your agency carry liability coverage?
  3. Do you conduct national and local criminal background checks and driving records of all employees? Are personal and professional references required?
  4. Are caregiver employees of your company (not contractors) protected by Workers’ Compensation?
  5. Are caregivers bonded and insured for theft?
  6. Do you have a systematic method for tracking caregiver arrival and departure times at a client’s home?
  7. Do you provide 24/7 telephone service?
  8. Do you provide backup coverage in the event a caregiver cannot make it to work?
  9. Does your agency require a minimum number of hours per shift? If so, what is the minimum?
  10. Do your services include personal care such as bathing, incontinence care, and mobility assistance?
  11. Does your agency provide transportation services for clients?
  12. Does your agency maintain a business office where I can meet you and the office staff?
  13. Do you have an administrative staff I may contact for information?
  14. Do you provide in writing the care services provided, and clearly describe all rates and fees?
  15. Does your agency make periodic supervisory visits to a client’s home?
  16. Can you provide documentation explaining the client’s rights, your code of ethics, Workers’ Compensation and HIPAA (confidentiality) compliance?
  17. Can you provide emergency monitoring systems, medication solutions and other safety technology?
  18. Will your agency provide a free in-home assessment prior to starting service?
  19. How quickly can your agency initiate service?
  20. Are you certified or licensed by any government agency to provide home care?

20 Questions To Ask Home Care Agencies

Here are important questions to think about with Home Care

  1. How many years has your agency been in business serving the community?
  2. Does your agency carry liability coverage?
  3. Do you conduct national and local criminal background checks and driving records of all employees? Are personal and professional references required?
  4. Are caregivers employees of your company (not contractors) and protected by Workers’ Compensation?
  5. Are caregivers bonded and insured for theft?
  6. Do you have a systematic method for tracking caregiver arrival and departure times at a client’s home?
  7. Do you provide 24/7 telephone service?
  8. Do you provide backup coverage in the event a caregiver cannot make it to work?
  9. Does your agency require a minimum number of hours per shift? If so, what is the minimum?
  10. Do your services include Personal Care such as bathing, incontinence care, and mobility assistance?
  11. Does your agency provide transportation services for clients?
  12. Does your agency maintain a business office where I can meet you and the office staff?
  13. Do you have an administrative staff I may contact for information?
  14. Do you provide in writing the care services provided, and clearly describe all rates and fees?
  15. Does your agency make periodic supervisory visits to a client’s home?
  16. Can you provide documentation explaining the client’s rights, your code of ethics, Workers’ Compensation and HIPAA compliance?
  17. Can you provide emergency monitoring systems, medication solutions and other safety technology?
  18. Will your agency provide a free in-home assessment prior to starting service?
  19. How quickly can your agency initiate service?
  20. Are you certified or licensed by any government agency to provide homecare?